Last Updated: [1/8/24]
Welcome to The Counselling Zone. These Terms and Conditions ("Terms") govern your use of our platform, which provides access to a variety of mental health services, including counseling, therapy, and psychiatry. By using our platform, you agree to be bound by these Terms.
1. Definitions
1.1 "Platform" refers to The Counselling Zone website and any associated services.
1.2 "User" refers to any individual who uses the Platform, including those seeking mental health services and those providing mental health services.
1.3 "Provider" refers to any counselor, therapist, or psychiatrist who offers mental health services through the Platform.
2. Acceptance of Terms
2.1 By accessing or using the Platform, you agree to comply with and be bound by these Terms.
2.2 If you do not agree to these Terms, you must not use the Platform.
3. Services
3.1 The Platform connects Users with Providers for the purpose of receiving mental health services.
3.2 The Platform does not provide medical advice, diagnosis, or treatment. All services are provided by independent Providers.
3.3 The Platform is not a substitute for professional medical advice, diagnosis, or treatment.
4. User Responsibilities
4.1 Users must be at least 18 years old to use the Platform.
4.2 Users agree to provide accurate and complete information when creating an account and using the Platform.
4.3 Users are responsible for maintaining the confidentiality of their account information.
4.4 Users must not use the Platform for any unlawful or prohibited activities.
5. Provider Responsibilities
5.1 Providers must hold the necessary qualifications and licenses to provide mental health services.
5.2 Providers agree to comply with all applicable laws and regulations in the delivery of their services.
5.3 Providers are responsible for maintaining the confidentiality and security of User information.
6. Privacy
6.1 The Counselling Zone is committed to protecting the privacy of Users. Please review our Privacy Policy for more information on how we collect, use, and disclose personal information.
7. Payment
7.1 Users agree to pay all fees associated with the services they receive through the Platform.
7.2 All payments are processed through secure third-party payment processors.
8. Limitation of Liability
8.1 The Platform is provided on an "as is" and "as available" basis. The Counselling Zone makes no warranties, express or implied, regarding the Platform.
8.2 The Counselling Zone is not liable for any damages arising from the use of the Platform or the services provided by Providers.
9. Termination
9.1 The Counselling Zone reserves the right to terminate or suspend any User's/Counsellors/Therapists access to the Platform at any time, without notice, for any reason, including but not limited to violation of these Terms.
10. Changes to Terms
10.1 The Counselling Zone may modify these Terms at any time. The updated Terms will be posted on the Platform, and continued use of the Platform constitutes acceptance of the revised Terms.
11. Governing Law
11.1 These Terms are governed by and construed in accordance with the laws of [Noida Jurisdiction], without regard to its conflict of law principles.
12. Contact Information
12.1 For any questions or concerns regarding these Terms, please contact us at [7011070182].